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"An organisation's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
Jack Welch - Former CEO & Business Leader
ORGANISATIONAL CAPABILITY DEVELOPMENT
Build skills and capabilities to address the current & future needs of your organisation
In today's rapidly evolving business landscape, the ability to adapt, innovate, and continuously learn is not just a competitive advantage – it's a necessity. Organisational learning and capability development programs are designed to empower employees with the knowledge, skills and mindset needed to thrive in an ever-changing environment.
The FUTURE FIT CAPABILITY DEVELOPMENT PROGRAM has been specifically designed to enhance individual capabilities and contribute to the collective success of the organization. This program contains eight modules which mix together a broad range of evergreen organisational capabilities necessary for ensuring the future capability and career development needs of your employees.
Each module within the Future Fit Capability Program is completed over a period of approximately 12 weeks. This integrated development framework allows you to focus on specific teams or departments that may need to upskill in order to meet important goals and objectives throughout the year.
In this learning and development module you will learn how to:
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Collect Intelligence & Uncover New Insights From Diverse Stakeholder Groups
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Complete P.E.S.T.L.E. and S.W.O.T. Analyses to Guide Innovation & Resourcing
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Develop S.M.A.R.T. Tactical Plans that Bring the Strategic Business Plan to Life
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Take Measured & Decisive Actions to Address Obstacles & Barriers
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Improve Operational Processes to Increase Productivity, Performance & Impact
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Evaluate Quantitative and Qualitative Data to Inform & Shape Decision Making
Strategic Thinking & Innovation
Business Planning & Financial Management
In this learning and development module you will learn how to:
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Strategise, Plan & Execute Like A Corporate Entrepreneur
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Establish Your Financial Goals & Business Objectives
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Set Up Operational Business Systems & Financial Processes
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Create Productivity & Performance-Based Business KPIs
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Manage Team Budgets & Interpret Key Financial Reports
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Review The R.O.I. on Sales, Marketing & Operational Activities
Collaboration & Teamwork
In this learning and development module you will learn how to:
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Build Collaborative Cross-Functional Business Partnerships
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Support The Roles of Other Functions Across The Business
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Align on Cross-Functional Team Projects and Business Goals
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Agree on Roles, Responsibilities & Effective Ways of Working
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Remove Barriers, Overcome Obstacles and Facilitate Engagement
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Facilitate Engaging & Interactive Team-Building Workshops & Events
Insights & Customer Engagement
In this learning and development module you will learn how to:
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Identify The Difference Between Observations, Information & Insights
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Research & Plan Your Customer & Stakeholder Engagements
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Create a Competitive S.W.O.T. Analysis Before The Meeting
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Establish Your Customer Meeting Objectives & Set The Meeting Agenda
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Generate The Right Questions To Uncover New Customer Insights
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Influence a Customer's Mindset, Motivation & Resistance to Change
Coaching & Leadership
In this learning and development module you will learn how to:
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Define The Role of Leadership During Times of Change & Uncertainty
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Help Your Team Create Individual Capability & Career Development Plans
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Apply Emotional Intelligence When Leading & Managing People
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Build a Team Culture Based on Trust, Empathy & Psychological Safety
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Use The G.R.O.W. Model To Coach For Productivity & Performance
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Flex Your Style to Work Effectively With Different D.I.S.C. Personality Types
Strategic Account Management
In this learning and development module you will learn how to:
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Define The Purpose of Strategic Account Management
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Analyse Industry Trends & The Competitive Landscape
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Gather Account Intelligence & Map Key Stakeholder Networks
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Develop a Strategic Cross-Functional Account Strategy
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Identify Each Stakeholder's Primary Drivers & Motivators
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Set Clear Goals & Objectives For Each Account Stakeholder
Sales & Influencing Skills
In this learning and development module you will learn how to:
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Sell Your Products & Services with Honesty, Empathy & Integrity
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Establish The Unmet Needs, Goals & Objectives of The Client
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Explain Your Features, Benefits & Unique Value Proposition
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Coach Clients Through The Emotional Decision-Making Process
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Negotiate Your Fees, Terms, Conditions & Ways of Working
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Gain Commitment, Close The Sale & Start The Onboarding Process
Project & Change Management
In this learning and development module you will learn how to:
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Identify The Project Objectives & What Success Looks Like
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Create a Project Charter & Develop a Team R.A.C.I. Chart
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Apply Servant Leadership Behaviours To Motivate The Team
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Integrate People, Platforms, Processes & Performance Metrics
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Use Storytelling To Present Your Change Project To Key Stakeholders
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Manage & Coach Individuals Through Conflicts or Disagreements
TRAINER & COACH
DAVID CARROLL
BUSINESS COACH | LEADERSHIP COACH | HEALTH COACH
With over twenty years experience in sales, marketing, management and organisational learning & development, I know that success for most businesses comes back to getting the basics right. In today's rapidly evolving business landscape, the ability to adapt, innovate, and continuously learn is not just a competitive advantage – it's a necessity. Organisational learning and capability development programs are designed to empower employees with the knowledge, skills and mindset needed to thrive in an ever-changing environment. The Future Fit Capability Development Program has been specifically designed to enhance employee capabilities, develop future business leaders and contribute to the collective success of the organization. Get ready to unlock the true potential of your team.
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What People Have To Say
Melissa Felice
Learning & Development Manager
“David has a passion for people development that is truly inspirational. He has a broad learning & development skill set from product knowledge to sales capabilities and people development. David is a team player and knows how to get the best from his students building strong trusting relationships, while still challenging and coaching to ensure his students get the best results and are committed to implement the skills they have learnt post the training session. David has a great team approach and is able to collaborate in a variety of cross functional teams, ensuring that he really understands the issues at hand to build the right capabilities in his people and making him a trusted member of any organization he works at."
Urmila D'Cunha
Consultant & Coach
“I have had the pleasure of working with David for about 4 years. He is a true learning & development professional, whose passion lies in building capabilities and skills. Through my time working with David he has excelled at his craft, helping individuals and teams grow in a breadth of skills that ranged from product knowledge, selling skills and account management, to skills in communication, influencing, entry level management and more. He is a great team player and is super fun to work with. I would welcome the opportunity to work with David in a heartbeat."